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Book Discussion on Soft Skills


Interpreting is more than just one's technical abilities with language and culture. Interpreting, as a practice profession, embodies social elements spanning human relations and professionalism. Using Peggy Klaus's book, The Hard Truth About Soft Skills, interpreters can recognize and explore the importance and impact of soft skills within their professional practice across social, communicative, and self-management behaviors. 

Soft Skills book discussion is facilitated by Amy Kroll. This interactive book discussion is for working and student interpreters.

By the end of this book discussion, you will be able to...

  • List soft skills important to professional practice

  • Discuss the impact of soft skills in interpreted and employment interactions

  • Evaluate soft skills within your professional practice to identify strengths and weaknesses

  • Describe a plan of action to improve a soft skill weakness

CEUs & Time Commitment

Amy Kroll is an Approved RID CMP Sponsor for continuing education activities. This Professional Studies (PS) program is offered for 1.15 CEUs at the Little Content Knowledge Level.

You should plan on two (2) hours of independent reading and reflection per week in addition to the two (2) hours on Saturday for group interactions.


Dates & Location


This book discussion is 4 weeks in length. It starts on October 21st  (Sunday) and ends on November 17th (Saturday).

Each week (Sunday-Friday), you will be assigned chapters for independent reading and reflection. At the conclusion of the week (Saturdays), you will meet together with other participants for a facilitated discussion of our collective learning.

Saturday Meetings are on 10/27, 11/3, 11/10, & 11/17 from 9:00-11:00 AM at Dazbog (2733 Council Tree Ave. #125, Fort Collins, CO 80525)


You have two costs associated with this book discussion: 1) the book discussion fee and 2) the cost of the book.


Book Discussion Fee:


$75 payable to Amy Kroll. Payment options will be presented with confirmation of your registration.

A full refund will be offered through original payment source for cancellations made at least 24 hours prior to the first day of the book discussion. No refunds are offered after this 24 hour cut off.​

Cost of the Book:

You are responsible for obtaining a copy of the book for the duration of the book discussion. Online retailers sell print and eBook editions. Local libraries may have copies available.



Submit your registration form by October 20, 2018.


Requests for reasonable accommodations can be made on the registration form. 

Referral Program


Refer a co-worker and earn a $10 discount on a future CEU fee. Your co-worker will need to provide your name on the registration form.

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